Shipping policy

Shipping

How long does it take for my order to be processed?

All orders will be processed within 2-3 business days.

Excluding Weekends and Holidays.

How long does it take for my order to arrive?

Please note due to COVID-19 there may be some delays that are beyond our control. 

All orders once processed should arrive within 3 - 5 business days. 

Returns

Do you accept returns?

Unfortunately, at this time we do not accept returns and all sales are final.

However, we are happy to suggest a scent that best fits your needs. 

Please reach out to KokaniKandlesWebsite@gmail.com

I received the wrong item(s)

So Sorry! If you received the wrong item(s) please reach out to us directly at KokaniKandlesWebsite@gmail.com and we will work to get your order ASAP.